<![CDATA[Unable to download prints from App- download error]]>I’ve just purchased the Tina2 plus 3d printer, and we are unable to print from the app, it keeps saying download error,
The SD card I’m using is the one that came with it and it’s not been used. Has anyone else had this problem and can help resolve please.
Lacey

]]>https://poloprint.net/topic/359/unable-to-download-prints-from-app-download-errorRSS for NodeMon, 15 Jun 2026 12:09:54 GMTTue, 09 Jun 2026 19:24:34 GMT60<![CDATA[Reply to Unable to download prints from App- download error on Thu, 11 Jun 2026 05:09:40 GMT]]>@Teddybearjones

This type of issue is usually related to the Wi-Fi connection or network environment.

We recommend that you send a screenshot of the WiFi Info page to our support email and provide a detailed description of the problem you are experiencing. This information will help our technical team investigate the issue more effectively.

After reviewing the information, our support team may ask for your shipping address if any replacement parts or further after-sales service are required.

]]>https://poloprint.net/post/1002https://poloprint.net/post/1002Thu, 11 Jun 2026 05:09:40 GMT