@Ella-8 thank you for the response. The clicking on the heart to add to my collection stopped working some time ago along with the search .....i have uninstalled several times to try to get it woring again, with no luck....guess I have to keep scrolling...but thank you

@Cainaan-patterson I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@apple_user_1787236814 Hi there, you could go to the app and choose "creativity>AIGC 3D modeling" and creat model from image or prompt. Then you can try to print the model from the app. Thanks.

@apple_user_1786305419 I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@CJ-s-3D Hi there, please go to the app and select "Me>Profile>Setting>sign out" and sign in again. Then please check whether the problem is solved. Thanks.

@Danielle-MacInnes

This issue may be related to either the TF card or the network connection. You can try the following steps to help identify the cause:

Test the network:
Use another phone to create a mobile hotspot and connect the printer to the hotspot. Then try sending a print again.

If it works normally through the hotspot, the issue is likely related to an unstable Wi-Fi network.

Check the TF card:
If the printer still only receives the print job successfully occasionally, the issue may be related to the TF card.
You can first try formatting the TF card and test again.

Replace the TF card:
If the problem continues after formatting, we recommend trying a different TF card.